Nice to meet you, I'm Lindsay.
"Technology is the campfire around which we tell our stories." –Laurie Anderson
I find that Laurie's words sum up my thoughts on people and their interactions with technology quite well. As both a digital communicator and an information technology professional, I know the best conversations tend to happen around this so-call campfire. It may be small talk to calm down a "fed up with this computer" customer. It may also be that perfectly placed video in your social feed that you can't help but tell everyone about.
My passion for people and technology can and will meet in numerous ways. Hang out with me on this site to see what I've done so far and how I plan on continuing to weave the delicate fabrics of humanity and machine.
Technology Support Experience
September 2014 - May 2018 - University of Wisconsin River Falls division of Technology Services - Endpoint Support StoreRoom Manager/Technician/Lead
Operating Systems Support Proficiency: Windows 7/10 (Enterprise), Mac OS X 10.6 - 10.13, Ubuntu 14/16, Android, iOS
Hardware Support Proficiency: Dell Latitude Series, Dell OptiPlex Series, MacBook Air, MacBook Pro, iMac, MDF Printers, Peripherals
Software Support Proficiency: Microsoft Office 2007/2011(Mac)/2013/2016/365 Exchange, Adobe Creative Suite, Hyperion: Interactive Reporting,
Project Management: (2014) New Recycling Vendor Program, (2015) Desktop and Peripheral Donations to K-12 Schools in Nicaragua, (2015) Technology-Only Campus Surplus Sale, (2015) Summer Lab Rotation Inventory Management, (2016) Classroom TEC Inspections, (2016) Peer Lead One on One Meetings, (2017) Team Scheduling and Hiring, (2017) Summer Computer Lab/Office Rotation, (2018) Campus Wide Windows 10 Upgrade.
Biggest Take-Away: Supporting thousands of users and computers in a higher education environment has given me invaluable experience. Working hands-on with technology keeps me mentally engaged by always pushing me to constantly learn on the job. Not a day goes by where I don't learn something new. I truly got the best of both worlds by communicating to and educating our users while also actively problem solving the issue at hand.
Graphic Design Experience
Design Program Proficiency: Adobe Photoshop, Adobe Premier Pro, Adobe Acrobat DC, Pixelmator, Canva
Digital Art/Design: (click image to enlarge)
Various Marketing Strategies Produced by Myself and Group Members: (click to view)